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Discussion topic: WiFi coverage

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This message was authored by James2407 This message was authored by: James2407

WiFi coverage

We have recently upgraded to your fastest broadband as we were not getting WiFi coverage at the back of the house. The new router arrived today and set up but we are still not getting coverage in our kitchen or dinning room. Is there a booster or something we can add?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: WiFi coverage

Posted by a Superuser, not a Sky employee. Find out more

@James2407 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.  Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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