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Discussion topic: Wifi

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Avatar for LawrenceCam
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This message was authored by: LawrenceCam

Message posted on ‎10 Apr 2024 06:50 PM

Wifi

Wi-Fi not working

 

Hi,

 

My modem LOS red light is on. I have tried resetting and switching on and off, but still no internet. Please any help would be appreciated.

 

thank

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎10 Apr 2024 07:21 PM

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@LawrenceCam 

 

That's an issue in the external optical connection, not WiFi.

 

You'll need to log a fault with Sky for investigation by Openreach.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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