Discussion topic: WiFi continually dropping out

This message was authored by: ST35 · ‎12 Nov 2024

For a while now our WiFi has been dropping out but over the last 2 days it's been shocking. I'm working from home and the bad connection is no good. We have tried lots of trouble shooting but all result in the same poor connection. Please can you help and fix asap?

This message was authored by: Highlinder · ‎12 Nov 2024

@ST35 black or white router from Sky?

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This message was authored by: ST35 · ‎12 Nov 2024

It's a black one

This message was authored by: Ktml · ‎12 Nov 2024

I'm having the same issue despite the sky broadband test saying everything is fine

This message was authored by: Highlinder · ‎12 Nov 2024

@ST35 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

Same question what colour is your router black or white?

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If you have found this solution helpful please tick this as the answer.

Discussion topic: WiFi continually dropping out

WiFi continually dropping out

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