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Discussion topic: WiFi continually dropping out

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This message was authored by: ST35

WiFi continually dropping out

For a while now our WiFi has been dropping out but over the last 2 days it's been shocking. I'm working from home and the bad connection is no good. We have tried lots of trouble shooting but all result in the same poor connection. Please can you help and fix asap?

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This message was authored by: Highlinder

Re: WiFi continually dropping out

Posted by a Superuser, not a Sky employee. Find out more

@ST35  black or white router from Sky?

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This message was authored by: ST35

Re: WiFi continually dropping out

It's a black one

This message was authored by: Ktml

Re: WiFi continually dropping out

I'm having the same issue despite the sky broadband test saying everything is fine 

This message was authored by: Highlinder

Re: WiFi continually dropping out

Posted by a Superuser, not a Sky employee. Find out more

@ST35 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

 

Same question what colour is your router black or white?

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