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Discussion topic: WiFi connection with hub is dropping

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This message was authored by Malcolm601 This message was authored by: Malcolm601

WiFi connection with hub is dropping

My Sky Q box keeps dropping the WiFi connection with my Sky Router. It struggles to connect and I've done resets etc to wake it up.  It connects briefly if I connect

manually as if the router were a 3rd party by keying in the password rather than using the WPS process, but it drops that connection too. 
I run a BT WholeHome mesh WiFi from the same router. I can manually connect to that WiFi, but the Q Box is set (by one of your technicians) to ignore this signal so it also drops out eventually, although it is more successful than the Sky to Sky options. 

I have 2 Sky Q mini boxes which will not function as repeaters if they are not connected directly to Sky. 

The prompts are suggesting that I might need to install a Sky Q Booster.
how do I get on of these please?

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