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Discussion topic: Broadband fault

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RobWaldron2017
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This message was authored by RobWaldron2017 This message was authored by: RobWaldron2017

Broadband fault

‎17 Dec 2024 08:47 AM

My fibre broadband is down, engineer came yesterday and was unable to rectify the fault, they are due back this morning but still no one... Wife works from home, so really need it back up and running ... Very disappointed 😔
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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Broadband fault

‎17 Dec 2024 08:53 AM

Posted by a Superuser, not a Sky employee. Find out more

@RobWaldron2017 

 

Unfortunately using a domestic broadband service for WFH doesn't convey any additional priority, and given it's not yet 09:00, perhaps hardly surprising.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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