WiFi connect

[Kim227]

I'm have problems with my sky tv, I'm unable to watch any tv because it says it's not connected to WiFi, I've tried resetting it and entering the password but that still hasn't helped, I've also turned off my WiFi and television from the main plug socket but this hasn't helped 

[J_ham]

Hi there @Kim227 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141