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This message was authored by: Shelgirl

WiFi completely not working!

WiFi has not been working at all for around 15 minutes now, when the sky broadband checker on here says everything is fine (that's clearly broken as well). This has happened quite frequently in the past 2 years, since this apparent "upgrade" as they call it, when it never happened prior to that. I find it quite ironic how sky in recent years charges the earth compared the prior years, when in actual fact the service and product has actually gone down quite drastically! Don't think I'll be renewing my contract next time!!!

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This message was authored by: Daniel0210 Answer

Re: WiFi completely not working!

Posted by a Superuser, not a Sky employee. Find out more

@Shelgirl 

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. Hopefully it'll be back before 7.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Daniel0210 Answer

Re: WiFi completely not working!

Posted by a Superuser, not a Sky employee. Find out more

@Shelgirl 

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. Hopefully it'll be back before 7.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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