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Discussion topic: WiFi booster

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This message was authored by ollyoz This message was authored by: ollyoz

WiFi booster

How do I get a WiFi booster through sky? Endless call waiting and no use going through the virtual assistant. Anyone had any luck for a direct phone line or other means of contacting them? Easy to upgrade, they'll take more money no problem. But to try and make the WiFi actually reach all the ends of the house - no chance! 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: WiFi booster

Posted by a Superuser, not a Sky employee. Find out more

@ollyoz 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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