WiFi booster

[JimmyDutton]

Hi,

my WiFi keeps dropping out and am really struggling to work from home. I am the only person in the house sitting the day and cannot effectively hold calls with my team. Can I have boosters like BT/Virgin provided?

[Highlinder]

@JimmyDutton  Do you have a black or white router from Sky?

[frustratedfella]

Same issues here 

Did you manage to resolve? If so, how?

[Chrisee]

@frustratedfella Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.