29 Sep 2024 09:58 AM
WiFi light goes off minutes later flashy orange ...then orange...eventually white. Total not fit for purpose as when trying to check on sky it comes back all ok ...well it will if it's connected whilst doing the test.totally useless and failing to provide services paid for !!!! Box issue is it ...or by open reach ..either way ITS STILL HAPPENING ...SG1 part of england
30 Sep 2024 09:39 AM
Posted by a Sky employeeHi there, @Nik777. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
02 Oct 2024 09:40 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
02 Oct 2024 09:46 AM
No point now..I've cancelled..going elsewhere ......service has been DIRE for years..gradually getting worse ......and worse ....and worse...oh..and I've halved my bill with the new lot .......
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