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Discussion topic: WiFi been dropping every day past week one day over 20 times

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This message was authored by Nik777 This message was authored by: Nik777

WiFi been dropping every day past week one day over 20 times

WiFi light goes off minutes later flashy orange ...then orange...eventually white. Total not fit for purpose as when trying to check on sky it comes back all ok ...well it will if it's connected whilst doing the test.totally useless and failing to provide services paid for !!!! Box issue is it ...or by open reach ..either way ITS STILL HAPPENING ...SG1 part of england

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This message was authored by Addie15 This message was authored by: Addie15

Re: WiFi been dropping every day past week one day over 20 times

Posted by a Sky employee

Hi there, @Nik777. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: WiFi been dropping every day past week one day over 20 times

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Nik777
Topic Author
This message was authored by Nik777 This message was authored by: Nik777

Re: WiFi been dropping every day past week one day over 20 times

No point now..I've cancelled..going elsewhere ......service has been DIRE for years..gradually getting worse ......and worse ....and worse...oh..and I've halved my bill with the new lot .......

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