Broadband
0

Discussion topic: Internet dropping out

Reply
Alan19771
What's this?
This message was authored by Alan19771 This message was authored by: Alan19771

Internet dropping out

‎01 Oct 2024 08:47 PM

Internet continues to drop out - I cannot watch a single 1 hour programme on any streamer without it buffering. Analysis from Sky says this is a "good" service!

 

Hub status below -- 

Status of your broadband and WiFi network

Broadband

Connected

WiFi

Enabled

WiFi Network Name (SSID)

SKYYNKTH

WiFi Network Visible

Yes

Current WiFi Channel

11 (2.4 GHZ), 36 (5 GHZ)

WiFi Encryption

WPA2-PSK

Voice

 

Report post
Post 1 of 2
80 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet dropping out

‎02 Oct 2024 09:46 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alan19771 

Those aren't your stats, you need to scroll to the bottom of that page and click 'show statistics'

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 2
42 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion