0

Discussion topic: WiFi always cutting out

Reply
This message was authored by: Zella

WiFi always cutting out

Everyday after midnight WiFi will cut out but says no problem. Been a loyal customer for too many years but paying for rubbish willl cancel everything in morning 

Reply

All Replies

This message was authored by: 1nic3

Re: WiFi always cutting out

I am currently and have had the same issue for ages, Internet goes down after midnight and with glass you are left unable to watch anything.  The sky checker says Internet and WiFi are all working fine. 

This message was authored by: G48

Re: WiFi always cutting out

Same here just Randomly cuts out and on the app it tells me everything is fine 

This message was authored by: Chrisee

Re: WiFi always cutting out

Posted by a Superuser, not a Sky employee. Find out more

@G48 @Zella @1nic3 hopefully your connections are back up this morning. Most lost connections between midnight and 5am are down to overnight maintenance locally to each of you . The online service checker wont pick these up immeadiatly but even if it did it wouldn't give you any useful information as in the vast msjority of cases Openreach wont have warned Sky and the other isps thst their customers will lose connectivity for a few hours. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply