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Discussion topic: Faint lines on black TV screen after getting fibre upgrade

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This message was authored by: Nawwti

Faint lines on black TV screen after getting fibre upgrade

Moved to fibre last week, sky glass tv. TV now has vertical lines down the screen on black or blue backgrounds about 1 inch wide, watching programmes is fine but you can see it on the menus & screens with lots of plain colour.

 

Thought it was the TV but tonight I've noticed the upstairs TV is the same - downstairs is sky glass & upstairs is sky puck, so both run directly on the fibre, & it's a recent thing so likely after the fibre upgrade.

 

They aren't there on programmes, so I'm a bit stumped. Any ideas? Cheers

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This message was authored by: Chrisee

Re: Faint lines on black TV screen after getting fibre upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Nawwti technically switching too fibre makes no difference to the digital data feed to the TVs.so I suspect the affect is co-incidental.  I would raise the issue with Sky but strongly doubt your new optical feed is the cause. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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