Hi. My connection cuts off.

[Nansi1]

My connection cuts off. We work from home and it is annoying when on zoom mettings. I have tested the wifi and it looks ok. I have also switched the router off and on too. The router is old, we werent given a new one when we changed our contract. Do we need a new one? Or a booster? 

[Highlinder]

@Nansi1  Which router do you have from the link below for your service.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

[Nansi1]

Thank you. It is the sky broadband hub. 
I hope I have sorted it now 🤞🏻🤞🏻. 
Thanks again 

[TimmyBGood]

 @Nansi1 

The Sky Broadband Hub was released in 2019.  The single more recent model is the Max Hub (2023) which can only be obtained through paying monthly for the WiFi Max subscription supplement.

[Nansi1]

Thank you, interesting.