0

Discussion topic: WiFi Router Keeps Going Orange

Reply
This message was authored by: camil0

WiFi Router Keeps Going Orange

My WiFi router keeps going orange and saying that there is no connection. My devices can't hold connection to it and my internet is slow or non-existent. The router's lights keep flashing orange from time to time.

Reply

All Replies

This message was authored by: caesarome

Re: WiFi Router Keeps Going Orange

Posted by a Superuser, not a Sky employee. Find out more

@camil0 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply