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Discussion topic: WiFi Issues
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This message was authored by: Gford87
Message posted on 28 May 2025 03:09 PM
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WiFi Issues
Hi, I have been having constant drops or low quality WiFi signals for quite a few weeks now and after rubbing checks it tells me everything looks good but that isn't the case.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 28 May 2025 04:42 PM
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Re: WiFi Issues
Was it this line test that you ran:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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