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Discussion topic: Sky hub 4.2

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This message was authored by: Pmc3

Sky hub 4.2

Today I received a new black routter 4.2, with a new password and a pin, but I already have the sky hub installed at home but what do I do now remove the old one and install the new one and return the old one to sky??

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This message was authored by: Highlinder

Re: Sky hub 4.2

Posted by a Superuser, not a Sky employee. Find out more

@Pmc3 If you have the very same hub already from Sky just hold on to the other unless they ask for it back. Have you had any interactions with Sky for them to send this to you?

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This message was authored by: Pmc3

Re: Sky hub 4.2

Yes, I was asked to update my contract, but since my English is very weak I may have done **bleep** and now I am worried.

This message was authored by: Highlinder

Re: Sky hub 4.2

Posted by a Superuser, not a Sky employee. Find out more

@Pmc3  Just keep a hold of the other router. If asked for it back then you have to hand to send back.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: JimM1

Re: Sky hub 4.2

@Pmc3 Did they send you a like for like hub, the link below gives you the what hub do i have?

 

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

 

 

 

 

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This message was authored by: Pmc3

Re: Sky hub 4.2

Someone knows how to inform me how to use the 2.4ghtz network because our routers are dual.

This message was authored by: jamesn123

Re: Sky hub 4.2

Posted by a Superuser, not a Sky employee. Find out more

@Pmc3 

If you need to split the WiFi bands the instructions will depend on which Sky hub you have, can you tell us which one?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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