Wi-fi its not connecting

[Smietankam48]

The installer was supposed to come and I received a text message that my work was ready, but he wasn't at my house. I only have a TV socket and no internet socket

[TimmyBGood]

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@Smietankam48 wrote:

I only have a TV socket and no internet socket

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That typically suggests that Openreach records indicate the presence of a socket (or ONT) at the address but this has been subject to unauthorized removal.  You'll need to call Sky to inform them of this.

[TimmyBGood]

@Smietankam48 

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.