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This discussion topic has been answered Discussion topic: Wi fi issues

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This message was authored by: Ash133

Wi fi issues

our devices continually disconnect, signal is poor around the house 

my mini sky box and main sky q box do not stay connected, we cannot stream any TV as the Wi fi is so poor 


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This message was authored by: caesarome Answer

Re: Wi fi issues

Posted by a Superuser, not a Sky employee. Find out more

@Ash133 

If you have a poor signal then try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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This message was authored by: caesarome Answer

Re: Wi fi issues

Posted by a Superuser, not a Sky employee. Find out more

@Ash133 

If you have a poor signal then try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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