13 Oct 2024 06:29 PM
13 Oct 2024 09:59 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you rebooted your broadband hub, if you have then have you ran the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion