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Discussion topic: Wi-Fi

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Avatar for KateHolly
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This message was authored by: KateHolly

Message posted on ‎21 Apr 2025 02:34 PM

Wi-Fi

Facebook and instagram not loading at all , when check wi fi on my sky all looks good been going on for a few days . Not working on the children's phones also . 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎21 Apr 2025 04:24 PM

Re: Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@KateHolly 

It might be worth checking your broadband shield settings, you can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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