Wi-Fi very poor. Signal NEVER above 32.59 Mbps

[Mik59]

Wi-Fi constantly buffering,actual signal NEVER above 32.59 Mbps very poor

we have been with you for years and pay £57 a month for something we can barely use

[cookiemonsteruk]

@Mik59 

Could you post your router statistics

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[mae-3]

@Mik59 

That is above the wireless guarantee, so if the broadband line doesn't have a fault there is little that can be done except installing better wireless equipment if the broadband speed is higher enough accordingly.