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Discussion topic: Wi-Fi stability

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This message was authored by: Jim4460

Message posted on ‎19 Jan 2025 08:16 PM

Wi-Fi stability

My WiFi continually drops... currently 57 mps

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This message was authored by: Lisa-P1987

Message posted on ‎20 Jan 2025 02:03 PM

Re: Wi-Fi stability

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
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This message was authored by: Jim4460

Message posted on ‎21 Jan 2025 06:45 AM

Re: Wi-Fi stability

I've had this message 3 times now and no one ha# mad3 contact.... can someone please just fix my broadband speed please...

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This message was authored by: Chrisee

Message posted on ‎21 Jan 2025 06:47 AM

Re: Wi-Fi stability

Posted by a Superuser, not a Sky employee. Find out more

@Jim4460 you have to initiate the chat session by using the chat icon which the team have placed on the pages of the forum. The team are around from 8am.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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