@BenPritchard the online connectivity test in the My Sky app can book an engineer to check your line if it finds a fault - run it while connected. If not give Sky a call however the fault is not likely to be with your WiFi which is the connection in your home the issue is probably with the broadband connection to your home calling that WiFi confuses things.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
