@LucyV259 and others run the connection test in the My Sky app over a mobile connection if it still shows the result from the last routine test click to run it again. It will tell you if Sky are aware of an issue sffecting your line if it doesnt ring Sky to report the issue.
Sky have told us that the issues caused by the ClowdStrike incident which affected their phonecsystem on Friday have been cleared and never affected broadband connections to the internet as far as we have been told
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
