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Discussion topic: Wi-Fi not working after install

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This message was authored by Kd9 This message was authored by: Kd9

Wi-Fi not working after install

Hello, I had my broadband / Wi-Fi box installed by Sky on Monday morning and we were told it would work within 48hrs and it's not yet. I have followed sky tips on resetting, checking it's plugged in correctly etc. but still no luck. I've also tried the checking broadband in your area/through Sky account but it says ' please try again later' and the service doesn't seem to be working... thanks 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Wi-Fi not working after install

Posted by a Superuser, not a Sky employee. Find out more

@Kd9 check what the lights on the hub tell you see Lights on your Sky hub explained | Sky Help | Sky.com

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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