Discussion topic: Internet keeps dropping
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
01 Jun 2024 08:10 PM
My internet keeps dropping out constantly have to use my data off my mobile .... Sky q freezing and glitching as does the mini boxes due to the internet going off... constantly finding the internet on iPad only myself in during the day so not lots of traffic no gamers no streamers ... have reset router reset devices and sky q etc it's becoming a real issue thanks
Best Answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
01 Jun 2024 08:11 PM
Posted by a Superuser, not a Sky employee. Find out more@CS6 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If you have found this solution helpful please tick this as the answer.