Wi-Fi issues

[Rosenthistle]

Only had sky broadband for 2 months and I really wished I hadn't bothered changing my internet was superb when with Virgin never any drop outs , now it constantly drops , it loses WiFi signal on my phone when I'm in the living room , router is in the same place as my virgin box was , can any one help before the thing goes back to sky

[Tom-W19]

Hi @Rosenthistle 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Rosenthistle]

Trying to get back to the orginal messages, moving the booster box has not helped . 

[Rosenthistle]

Tom-W19

Can you please contact me back, as i have tried to contact you as per our previous chat, 

Still will not work even with the booster box close, even in the same room

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Rosenthistle]

Still having realy issues