0

Discussion topic: Wi-Fi is slow

Reply
This message was authored by Charlene86 This message was authored by: Charlene86

Wi-Fi is slow

So for the last 3 weeks my WIFI has been playing up, but today I can't watch any tv and noting load or I get the spinning thing. I'm really feed up now sky as I pay you a lot of money for a bad service, please fix this or I will cancel after 10+ years.  

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Wi-Fi is slow

Posted by a Superuser, not a Sky employee. Find out more

@Charlene86 you are not talking to Sky by posting in the forum. There are many possible reasons for poor speed at your devices. As a first step run the connection test in the My Sky app as thst will test your line and the connection to your devices. Hopefully that will givecan indication of what is wrong.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion