Wi-Fi is not stable in all rooms

[ChrisM001]

I pay for Wi-Fi in all rooms and it's not reliable.

I am currently considering switching if this does not get resolved.  I pay for a service which isn't working 

[TimmyBGood]

@ChrisM001 

You pay (extra) for Sky to attempt to provide wireless coverage if you are subscribed to Broadband Boost or Max.  Have you claimed a wireless booster under either of these schemes?

[ChrisM001]

I have paid and got a booster 

The service from the Wi-Fi routers has been poor for a number of months now.  Today it wasn't consistently connecting in 3 of the rooms!

trying to speak to someone at Sky is impossible so I guess I move 🤷‍♂️

[TimmyBGood]

@ChrisM001

If you are outside a minimum contract term then that's your choice.  Within a term you'll be charged a penalty fee unless you negotiate an exit: WiFi is not guaranteed, despite what the product marketing may appear to suggest.