0

Discussion topic: Wi-Fi is being very slow at our house & it disconnects during the day. Work disappears

Reply
This message was authored by appgirl This message was authored by: appgirl

Wi-Fi is being very slow at our house & it disconnects during the day. Work disappears

Wi-Fi is being very slow at our house & it disconnects on & off during the day. This means as working from home we have to repeat during our work into the evening or next day. What can we do?

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Wi-Fi is being very slow at our house & it disconnects during the day. Work disappears

Posted by a Superuser, not a Sky employee. Find out more

@appgirl Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion