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This discussion topic has been answered Discussion topic: Wi-Fi device power cable might be an issue

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This message was authored by: Avi5

Wi-Fi device power cable might be an issue

I have a problem with the Wi-Fi device, I think it's due to an issue with the power cable. 


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This message was authored by: Chrisee Answer

Re: Wi-Fi device power cable might be an issue

Posted by a Superuser, not a Sky employee. Find out more

@Avi5 if you mean the Sky hub give Sky a call and they will send out a new hub with cables. You can then swap over the dodgy mains lead and return the new hub with the old cable in the box provided. Sky includexa return label. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee Answer

Re: Wi-Fi device power cable might be an issue

Posted by a Superuser, not a Sky employee. Find out more

@Avi5 if you mean the Sky hub give Sky a call and they will send out a new hub with cables. You can then swap over the dodgy mains lead and return the new hub with the old cable in the box provided. Sky includexa return label. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Avi5

Re: Wi-Fi device power cable might be an issue

Thanks , this works.

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