Discussion topic: Wi Fi Connection
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Message posted on 03 Jun 2026 12:11 PM
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Wi Fi Connection
After upgrading to full fibre broadband by Open Reach we have noticed that our wi fi connections to Mobile phones especially when in garden keeps dropping off. This was not a problem prior to upgrade.
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Message posted on 03 Jun 2026 12:48 PM
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Re: Wi Fi Connection
Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.
Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 03 Jun 2026 12:50 PM
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Re: Wi Fi Connection
@rasher1888 wrote:
especially when in garden
Perhaps note that the wording of the 'Enhanced Wall to Wall WiFi Guarantee' specifically excludes outdoor spaces though.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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