10 Nov 2024 12:16 AM
For over 3 weeks have had intermitent broadband.
What I want to know is why am I paying full price for a service, when not receiving it.
They think a few gigs on my mobile is gonna work, but when you rely on broadband for work and home, a few gigs on an occasional mobile (which also does not get full coverage) does not help.
Had anyone else experienced this and how did you resolve the issue?
10 Nov 2024 12:45 AM
Posted by a Superuser, not a Sky employee. Find out more@Mimij80 What have Sky said about the issues when you reported it to them.
Withholding payment is the worse course of action to take in this scenario.
10 Nov 2024 11:28 AM
I'm not withholding payment. It was the whole area affected. Many of my neighbours were experiencing the same problem.
I was looking at the update on the system and it kept saying 72 hours it would be fixed... it weren't.
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