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Discussion topic: Why is my device isn’t good connection?

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This message was authored by: MilkRash

Message posted on ‎23 May 2024 09:33 AM

Why is my device isn’t good connection?

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Not sure how to go about resolving this as it only seems to be my device that is suffering from dropping connection and terribly slow WiFi. 

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎23 May 2024 10:36 AM

Re: Why is my device isn’t good connection?

Posted by a Superuser, not a Sky employee. Find out more

@MilkRash 

Usually happens when your using the device in a poor WiFi coverage area. Do you use the device in a different place to most other devices?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: MilkRash

Message posted on ‎23 May 2024 10:44 AM

Re: Why is my device isn’t good connection?

We have a booster in the house too. There were problems before a technician came to move our router but it moved a metre or two and now anywhere in the house my device has poor connection and drops off

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