Discussion topic: how do i contact complaints department ref a refund credit?
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Message posted on 23 May 2024 07:57 AM
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how do i contact complaints department ref a refund credit?
Credit of £31.73 is shown on account but calls to customer support for refund to origional card are not actioned.. This payment should be automatic. Get your act together Sky
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Message posted on 23 May 2024 08:01 AM
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Re: how do i contact complaints department ref a refund credit?
Was this credit after leaving Sky Broadband?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 23 May 2024 08:21 AM
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Re: how do i contact complaints department ref a refund credit?
YES ACCOUNT DISCONNECTED ON 4/4/24 ANR ROUTER RETURNED O 10/4/24
Message posted on 23 May 2024 08:22 AM
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Re: how do i contact complaints department ref a refund credit?
@johnB0 see How to make a Sky complaint | Sky Help | Sky.com
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 23 May 2024 11:02 AM
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Re: how do i contact complaints department ref a refund credit?
@johnB0
Refunds can take up to 6 weeks from your last day of connection. If you’d rather, as you can confirm it’s showing as a credit on your Sky account we can help get it refunded within 3-5 working days via the Messaging Team on here. Let us know on this thread if that’s what you want to do.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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