23 May 2024 07:57 AM
Credit of £31.73 is shown on account but calls to customer support for refund to origional card are not actioned.. This payment should be automatic. Get your act together Sky
23 May 2024 08:01 AM
Posted by a Superuser, not a Sky employee. Find out moreWas this credit after leaving Sky Broadband?
23 May 2024 08:21 AM
YES ACCOUNT DISCONNECTED ON 4/4/24 ANR ROUTER RETURNED O 10/4/24
23 May 2024 08:22 AM
Posted by a Superuser, not a Sky employee. Find out more@johnB0 see How to make a Sky complaint | Sky Help | Sky.com
23 May 2024 11:02 AM
Posted by a Superuser, not a Sky employee. Find out more@johnB0
Refunds can take up to 6 weeks from your last day of connection. If you’d rather, as you can confirm it’s showing as a credit on your Sky account we can help get it refunded within 3-5 working days via the Messaging Team on here. Let us know on this thread if that’s what you want to do.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion