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Discussion topic: Why Sudden Drop Of Speed?

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This message was authored by NicholasLBH This message was authored by: NicholasLBH

Why Sudden Drop Of Speed?

Hello All.   I upgraded to Sky Full Fibre around 2 weeks ago. Everything working perfectly and running consistantly at 150 mbps.  All good until yesterday (Saturday), when Ookla Speed Test revealed a sudden drop of speed, down to approx 50 mbps !   Broadband Full Fibre with a new Broadband Router supplied by Sky.    Waited until this morning (Sunday) and Sky Service Checker says the speed is still running a very acceptable 152mbps,  as at 10.00am this morning.  Tried another third party speed checker and again, no more than 50mbps revealed.     Rebooted the router and this made absolutely no difference.  What do you think is going on and why is the Sky Service Checker at odds with the actual speed I am getting on my desktop ?     Any help would be greatly appreciated.  Will phone Sky in two days time, but don't want to be fobbed off.  Everything working perfectly well, up to two days ago.

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NicholasLBH
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This message was authored by NicholasLBH This message was authored by: NicholasLBH

Re: Why Sudden Drop Of Speed?

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Hoping the stats help.

NicholasLBH
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This message was authored by NicholasLBH This message was authored by: NicholasLBH

Re: Why Sudden Drop Of Speed?

Hello All.   I am pleased to report that I am now back on full speed, at around 150mbps.   I really don't understand,  but very pleased, nevertheless !  Sorry to have bothered anyone on this subject.  But I'm still very interested how this came about and wondering whether I should take take any action, next time!   (if it happens again).    Many thanks to everyone.

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