This discussion topic has been answered Discussion topic: Whole house WiFi?
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Message posted on ‎14 Oct 2024 08:54 AM
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Just returned to sky from VM and am having problems getting connected to WiFi in a couple of rooms. Previously virgin media gave me a signal booster for this problem. Do sky offer similar and if so how do you get it please?
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Message posted on ‎14 Oct 2024 09:18 AM
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Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎14 Oct 2024 09:18 AM
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Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on ‎14 Oct 2024 09:19 AM
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Re: Whole house WiFi?
Perhaps also note that with Sky, 'Whole Home' is a brand name for a subscription television product rather than relating to WiFi.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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