0

Discussion topic: Who is right reading my Broadband speed

Reply
This message was authored by skyqkid This message was authored by: skyqkid

Who is right reading my Broadband speed

This week had the Fibre 35 installed and running.

 

Just by curiosity I did a speed test using SpeedTest.net

They give a download speed of between 3Mbps to 21Mbps and upload of betwwen 7BMbps to 9Mbps.

Tried this several times, sometimes higher or the same. But not Between the 25Mbps and 35Mbps.

 

Yet if I run Skys Broadband check, all is ok

 

So which do I believe 

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Who is right reading my Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@skyqkid the two are measuring dufferent things. Sky's test measures the speed the hub is connected to the line. Speedtest.net measures speed at the device which should be up to 92% of the speed of the hub if nothing else is using the connection AND the wifi speed is higher which it often isn't. The only truely reliable Speedtest should be run over ethernetvwith only tgat device connected. The odd 8% is down to network overheads.

The connection speed at the hub will be up to 40Mb/s on a Fibre 35 connection but can be lower if your line is quite long. If you post your Hub's connection stats somebody can tell you what is going on. See Find your Sky Broadband router statistics

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
skyqkid
Topic Author
This message was authored by skyqkid This message was authored by: skyqkid

Re: Who is right reading my Broadband speed

 

Taken through my WiFi

Sky Router Statistics.png

 

This message was authored by mae-3 This message was authored by: mae-3

Re: Who is right reading my Broadband speed

@skyqkid 

 

Wireless is the weakest link and Sky only guarantees the speed to the ONT/router. If you test the speed over a wired ethernet-connected device you'll find everything accordingly correct with the throughput speed after overheads, eg: about 32Mbps downstream.

-------

Zen internet on G.fast (250Mbps down, 50Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Who is right reading my Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@skyqkid wrote:

 

Sky Router Statistics.png

 


Unfortunately a Sky Broadband Hub behind an Openreach ONT (FTTP connection) will always show 0 kbps for both Downstream and Upstream

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion