20 Sep 2021 06:58 PM
Where is the WPS button on the new broadband router?
20 Sep 2021 07:00 PM
Posted by a Superuser, not a Sky employee. Find out more@Joew88 If it's the large upright router the wps button is on the right hand side, very easy to miss.
20 Sep 2021 07:00 PM
Posted by a Superuser, not a Sky employee. Find out more@Joew88 If it's the large upright router the wps button is on the right hand side, very easy to miss.
20 Sep 2021 07:03 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat Hub do you have?
20 Sep 2021 07:32 PM
Omg so there it is!!😆that was actually driving me crazy haha thanks a lot mate 👍👍👍
22 Nov 2021 06:08 PM
Really helpful, thank you
15 Dec 2021 11:12 AM
Thank you so much. Sky should realise that it's hard to locate and give your indication info in the setup instructions. Setting up all other devices was a doddle. Only Sky Q boxes were my problem. Thanks again.
17 Dec 2021 10:58 AM
I know it's not the clearest image in the world, but the WPS button is located in the red box.
Hope this helps 🙂
Mark
Community Manager
17 Dec 2021 11:16 AM - last edited: 17 Dec 2021 11:51 AM
Posted by a Superuser, not a Sky employee. Find out more
Somewhat of a tie between the Sky Broadband Hub and the BT Smart Hub 2 for least user-friendly design: the button on the Sky hardware is essentially invisible but at least relatively easy to press safely, while BT clearly label theirs but then put it on the rear of the box where it's all too possible for a fingertip to find the power button instead...
13 Jan 2022 02:03 PM
Thank you for your help, that was button thing was driving me crazy! SKY - put it in the instructions with the router for gods sake!
18 Jan 2022 09:37 PM
Thank you! We've spent ages pressing the reset button on the back, with no success. Now we've seen the button on the side (very small and discreet), everything is up and running. Thank you!
30 Jan 2022 10:23 PM
Thank you, that was driving me mad.. Much appreciated.. 👍😁
18 Mar 2022 05:30 PM
Instructions, what instruction!?
11 May 2022 05:36 PM
,@Joew88 Thank you it was driving me insane, I've spent most of the day trying to set up with no WPS button on router help.
25 Aug 2022 10:37 AM
I have a problem with connecting my sky Q box to my wifi even though I have done what the instructions have said but it still won't connect. Is there another way I could do it?
28 Aug 2022 02:41 PM
should have changed the button to a different colour, but thank you
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