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Discussion topic: Where is the WPS button on the new broadband router?

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This message was authored by Joew88 This message was authored by: Joew88

Where is the WPS button on the new broadband router?

Where is the WPS button on the new broadband router?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Where is the WPS button on the new broadband router?

Posted by a Superuser, not a Sky employee. Find out more

@Joew88  If it's the large upright router the wps button is on the right hand side, very easy to miss.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Where is the WPS button on the new broadband router?

Posted by a Superuser, not a Sky employee. Find out more

@Joew88  If it's the large upright router the wps button is on the right hand side, very easy to miss.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: Where is the WPS button on the new broadband router?

Posted by a Superuser, not a Sky employee. Find out more

@Joew88 

What Hub do you have?

 

Hubs.jpg

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"Sometimes, the only choices you have are bad ones, but you still have to choose"
Joew88
Topic Author
This message was authored by Joew88 This message was authored by: Joew88

Re: Where is the WPS button on the new broadband router?

Omg so there it is!!😆that was actually  driving me crazy haha thanks a lot mate 👍👍👍

This message was authored by IrishBrummie This message was authored by: IrishBrummie

Re: Where is the WPS button on the new broadband router?

Really helpful, thank you

This message was authored by JanJaz This message was authored by: JanJaz

Re: Where is the WPS button on the new broadband router?

Thank you so much. Sky should realise that it's hard to locate and give your indication info in the setup instructions. Setting up all other devices was a doddle. Only Sky Q boxes were my problem. Thanks again. 

This message was authored by Mark-Br This message was authored by: Mark-Br

Re: Where is the WPS button on the new broadband router?

I know it's not the clearest image in the world, but the WPS button is located in the red box.

 

Where's the WPS button_.png

Hope this helps 🙂


Mark
Community Manager

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Where is the WPS button on the new broadband router?

Posted by a Superuser, not a Sky employee. Find out more

@Mark-Br 

 

Somewhat of a tie between the Sky Broadband Hub and the BT Smart Hub 2 for least user-friendly design: the button on the Sky hardware is essentially invisible but at least relatively easy to press safely, while BT clearly label theirs but then put it on the rear of the box where it's all too possible for a fingertip to find the power button instead...

 

SH2_Rear.png

 

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by AmandaGIRL This message was authored by: AmandaGIRL

Re: Where is the WPS button on the new broadband router?

Thank you for your help, that was button thing was driving me crazy! SKY - put it in the instructions with the router for gods sake!

This message was authored by SKYLRYFM This message was authored by: SKYLRYFM

Re: Where is the WPS button on the new broadband router?

Thank you! We've spent ages pressing the reset button on the back, with no success. Now we've seen the button on the side (very small and discreet), everything is up and running. Thank you! 

This message was authored by Lynky This message was authored by: Lynky

Re: Where is the WPS button on the new broadband router?

Thank you, that was driving me mad.. Much appreciated.. 👍😁

This message was authored by JCW1 This message was authored by: JCW1

Re: Where is the WPS button on the new broadband router?

Instructions, what instruction!?

This message was authored by Kishmibooty This message was authored by: Kishmibooty

Re: Where is the WPS button on the new broadband router?

,@Joew88 Thank you it was driving me insane, I've spent most of the day trying to set up with no WPS button on router help.

This message was authored by Dom+Campion This message was authored by: Dom+Campion

Re: Where is the WPS button on the new broadband router?

I have a problem with connecting my sky Q box to my wifi even though I have done what the instructions have said but it still won't connect. Is there another way I could do it? 

This message was authored by JLucas41 This message was authored by: JLucas41

Re: Where is the WPS button on the new broadband router?

should have changed the button to a different colour, but thank you

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