Discussion topic: Where I live now I cannot receive a connection

This message was authored by: Mcnamara · ‎07 Sep 2022

Where I live now I cannot receive internet connection, I have been charged £10.00 and the engineer was out and said there was no way he could contact it for me

This message was authored by: TimmyBGood · ‎07 Sep 2022

@Mcnamara

OK: if you're looking for a refund you'll need to contact Sky directly.

Some more details would be useful if you want more general advice: in theory every property has a 'right' to a phone/internet connection under the Universal Service Obligation.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Where I live now I cannot receive a connection

Where I live now I cannot receive a connection

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Re: Where I live now I cannot receive a connection

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