Discussion topic: Whatsapp

This message was authored by: Eve110 · ‎09 Aug 2024

Hi

I'm trying to send a message on my WhatsApp to my friends from Mexico and this message (see the attached) keeps popping up. I'm connected to the WiFi. Any idea why is that? Thanks.

This message was authored by: TimmyBGood · ‎09 Aug 2024

@Eve110

It's worth checking the Sky Broadband Shield age setting: its default level blocks some social media functionality.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎09 Aug 2024

@Eve110

https://www.sky.com/help/articles/sky-broadband-shield-sites-not-filtering-correctly

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Eve110 · ‎09 Aug 2024

Hi, the sheild is set to 18.

This message was authored by: Eve110 · ‎09 Aug 2024

Shield* apologies.

Please see the attached

This message was authored by: Eve110 · ‎18 Aug 2024

All sorted guys! Thanks

Discussion topic: Whatsapp

Whatsapp

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