What’s username to login to router please?

[Dan+z]

I'm trying to change settings within my router and when logging in it's asking for a username and password, I've found the password on back of router, but where do I find the username please 

[JimM1]

@Dan+z 

User name = admin

It is case sensitive 

[Dan+z]

Thank you for the reply, admin? Like the word. Sorry I'm not getting it  haha 

[jamesn123]

@Dan+z 

Username: admin

Password: The default WiFi password printed on the hub

[Dan+z]

Thank you again, Still not working for me 😑

putting in the default password on back of router and in capitals as it is on back of router, god knows what I'm doing wrong 😫

[FinnieFinFin]

Password is not capitals

password contains both lower and upper 

example: LwerTEuiOp

NOT like this: lwerteuiop or LWERTEUIOP

[AM2205]

Did you manage to figure this out?

I'm having the samer problem.

I enter 'admin', and the password as displayed on the back of my router, but it doesn't work...

[FinnieFinFin]

Hi there

yes, turns out sky is incapable of combining special characters 

so you will have to stick with lower and upper case alphabets

its ludicrous sky doesn't support this because other ISPs do

Try flushing your DNS  in command (CMD) 

Enter each command seperate 

Ipconfig /flushdns

ipconfig /release

ipconfig / renew

once done, restart your computer 

log into sky router

username: admin

password: what is on back of router

if not working, keep the reset button down for 10 seconds and release

try all over again with default logins

once your in, change your SSID network to something else and your password to 16 alphabetical characters both lower and upper

restart computer again and all is good

[FinnieFinFin]

Also, export your saved bookmarks to a flash drive or online storage or on desktop and uninstall ALL your browers

firefox, chrome, duck and go, chromium, anything, just uninstall all browsers because 9/10 they are causing conflict

Turn off any VPN and and clear out your computer using ccleaner

Once done, install any browser (duck and go) best option I feel and don't bother importing your bookmarks until you have scanned them for broken links and malicious links

https://www.deadlinkchecker.com/website-dead-link-checker.asp
Then, never save any bookmarks ever again!

Go retro, paper and pen or if you need it digitally. Scramble the link using a unique identifyer. That way, any change in the address it won't compromise your computer 

[Chrisee]

@AM2205 the instructions to access your hub's Web interface are here https://www.sky.com/help/articles/find-and-change-your-wireless-password as the detail depends on which hub you have. 

There has been an issue with using an iPhone or other ios device with Safari where the hub wont accept the log in. The work round is to use a different device or Chrome if you have no other device. A Sky source has told us that should be fixed on the Sky Broadband hub but that has not been confirmed as yet.

If you have the new White Hub that comes with the Wifi Msx hub all the main settings are managed from the My Sky app the web interface is simply for information.