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This discussion topic has been answered Discussion topic: What do I do with old hub?

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This message was authored by: Kazaz

What do I do with old hub?

My sky hub wasn't working so I was sent a new one. But what am I supposed to do with the old one? Do I send it back to Sky or dispose of it myself?

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This message was authored by: caesarome Answer

Re: What do I do with old hub?

Posted by a Superuser, not a Sky employee. Find out more

@Kazaz 

Have Sky asked for you to send it back, to see if they have check your order tracking page here:

https://www.sky.com/ordertracking

 

If they haven't you could still send it back if you want:

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: caesarome Answer

Re: What do I do with old hub?

Posted by a Superuser, not a Sky employee. Find out more

@Kazaz 

Have Sky asked for you to send it back, to see if they have check your order tracking page here:

https://www.sky.com/ordertracking

 

If they haven't you could still send it back if you want:

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Kazaz

Re: What do I do with old hub?

Thank you so much for the link...it appears that they are waiting for it to be returned!

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