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Discussion topic: Weekend Engineer Cost

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Susan141
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This message was authored by Susan141 This message was authored by: Susan141

Weekend Engineer Cost

‎18 Aug 2024 08:50 PM

Going through the trouble shooter on my app im told i need an engineer. The only slot available is a Saturday for which im going to be charged £15. I am happy to get a during the week appointment but the option isnt there. Surely i shouldnt have to pay the £15 if theres no week day slots available? 

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Weekend Engineer Cost

‎18 Aug 2024 08:55 PM

Posted by a Superuser, not a Sky employee. Find out more

@Susan141 that is something you will havecto take up with Sky yourself assume they can offer a weekday slot but it is probably later.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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