21 Sep 2023 04:55 PM
We have a poor Wi-Fi signal in part of our house which is the furthest away from the router. We pay for Sky Boost. I've spoken to sky twice about this as I was under the impression that Sky would send out a booster, but all sky have told me is that we have sky boost and there's nothing else we can do, Am I missing something? Do Sky supply boosters?
thanks!
21 Sep 2023 04:59 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have Sky boost & either dont get any coverage or less than 3mbps over WiFi then you are entitled to a free booster from Sky.
21 Sep 2023 05:00 PM
Posted by a Superuser, not a Sky employee. Find out more
https://www.sky.com/help/articles/wifi-guarantee
21 Sep 2023 05:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@jamesn123 wrote:
If you have Sky boost & either dont get any coverage or less than 3mbps over WiFi then you are entitled to a free booster from Sky.
Although interestingly the Broadband Boost and WiFi Guarantee pages no longer mention hardware boosters, presumably in anticipation of transition to the Max product.
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