18 May 2024 11:23 AM
Engineer could only find 140metres of cable? We will need another engineer to survey, how long will this take? Has anyone had similar issue .
18 May 2024 11:50 AM
Posted by a Superuser, not a Sky employee. Find out more@Pfergo unfortunately the only people who can even give an estimate are Openreach. Give Sky a call to see what they have been told by Openreach.
18 May 2024 11:51 AM
Posted by a Superuser, not a Sky employee. Find out more
@Pfergo wrote:
Engineer could only find 140metres of cable?
Without local context it's not possible for anyone here to explain that, but generally speaking if the necessary local Openreach infrastructure isn't in place then you could be looking at a very lengthy wait.
Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It's the table and the two text lines below it which are most useful.
Remove any personal information (such as the address itself) if you post an image.
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