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Discussion topic: Broadband not working

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Peg09
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Broadband not working

‎16 May 2024 09:01 AM

Broadband stopped working on Tuesday 14th May after a long phone call with sky the lady she said she did a check on the line and all ok it must be the hub. They sent a new hub the next day but still not working 

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jamesn123
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Superuser
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Re: Broadband not working

‎16 May 2024 11:41 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Peg09 

I've flagged your post to Sky, look out for a message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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Tom-W19
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Re: Broadband not working

‎16 May 2024 11:57 AM

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Peg09.

Thanks
Tom
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Addie15
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Re: Broadband not working

‎18 May 2024 11:58 AM

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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